Balloon and You Return and Refund Policy

At Balloon and You, we take pride in crafting beautiful balloon arrangements that make your special moments memorable. Due to the nature of our products, we are unable to accept returns, exchanges or offer refunds once a balloon arrangement has been delivered.

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However, your satisfaction is important to us. If you are unsatisfied with the quality of your order, please contact us immediately upon delivery. We’ll do our best to make it right.

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To report an issue, please email us at info@theballoonandyou.com or fill out the form on our Contact Us page. When contacting us, please include your order number and photos (if applicable). We handle each concern on a case-by-case basis and aim to provide a resolution as quickly as possible.

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Thank you for choosing Balloons and You!